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\u25a0Background and Goal<\/strong><\/p>\n\n\n\n
Currently, in Taiwan, the effectiveness of marketing activities that utilize general customer attributes such as age and gender is stagnant and innovative methods for better understanding customer are eagerly required. Moreover, with the impact of COVID-19 to lifestyle, there have been rapid changes in consumer behaviors and purchasing patterns, the eagerness of establishing new marketing methods for better 1-to-1 promotional content become more and more prominent.<\/p>\n\n\n\n
In response to the request of marketing transformation, TechMatrix, BELLSYSTEM24, and Intumit jointly developed CRM Next, an innovative marketing service to comprehensively enhance the results of marketing activities. By engaging with end customers through various channels such as SNS, chat, and telephone, contact center can collect and analyze customer insight and then utilize the insight to promote content more precisely.<\/p>\n\n\n\n
With BELLSYSTEM24’s business design and operation method that fulfills the needs of more than 1,000 clients and the know-how of local market provided by its Taiwan branch (BELLSYSTEM24, Inc. Taiwan Branch, established in 2020); TechMatrix’s CRM system for effective management and analysis of customer insight; and Intumit’s leading Conversational AI technologies and its extensive experience of system development and operation in digital transformation; a new innovative marketing service \u201cCRM Next\u201d arose to realize comprehensive marketing services.<\/p>\n\n\n\n
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\u25a0Service Overview<\/strong><\/p>\n\n\n\n
BELLSYSTEM24 will provide support for the implementation of \u201cCRM Next\u201d, which was jointly developed with TechMatrix and Intumit, as well as design of service operation and business process. In this service, the contact center will collect, analyze, and accumulate customer-specific information such as customer interests and preferences, how they spend their time on a weekend, and family structure by simple counseling during conversations with customers, thereby a customer data platform with first hand customer insight information can be developed. Whenever there is a customer\u2019s inquiry after that, the relevant data can be collated to suggest responses in a more customer-centric and intimate way. Also, effective 1-to-1 marketing that matches the customer’s preferences can be conducted by precisely pushing notifications of events and coupons through the channels like LINE, Facebook, etc.<\/p>\n\n\n\n
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\u25a0Future Prospects<\/strong><\/p>\n\n\n\n
Intumit, BELLSYSTEM24 and TechMatrix aim to deliver this service in 50 brand companies in Taiwan by 2024. By integrating the knowledge and technologies of the three companies, we will provide more value in all customer touch points including contact centers and create new business opportunities as well as expand the service to Japan and the rest of Asia in the future.<\/p>\n\n\n\n
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About Intumit\u3000Corporate website\uff1ahttps:\/\/www2.intumit.com\/<\/a><\/strong>
Intumit develops cutting-edge AI platforms centered in technologies of Deep Learning, Natural Language Process, Machine Learning, and more, since it was founded in 1999. With over 600 customers in Asia, and branches in Tokyo, Beijing, and Seattle, Intumit continues to actively expand its conversational AI services to international market in an agile, flexible and efficient approach. In February 2021, Intumit was listed on Emerging Stock Board of Taipei Exchange successfully.
On the basis of advanced conversational AI technologies and intensive experience of empowering enterprise DX, Intumit aggressively embraces global cloud ecosystems and provides value by enhancing enterprise’s Customer Engagement and Employee Productivity to a new level. Intumit will continue to seek a sustainable growth through the collaboration with global partners and constant innovation.<\/p>\n\n\n\n
About BELLSYSTE24\u3000Corporate website\uff1a<\/strong>https:\/\/www.bell24.co.jp\/en\/<\/strong><\/a>
BELLSYSTEM24 Inc. has more than 30,000 employees across Japan and have provided various services as a point of contact between companies and consumers since starting Japan’s first full-scale call center service in 1982. In 2020, we set expansion of home-based contact centers to 4,000 seats, promotion of DX including data utilization, and strengthening of strategic and other alliances as our priority measures in the Mid-Term Management Plan 2022. As an industry leader, we will continue to perform our mission of “Supporting Social Affluence with Innovation and Communication” through the development and provision of various solutions based on the operational knowledge accumulated by multiplying People by Technology.<\/p>\n\n\n\n
About TechMatrix\u3000Corporate website\uff1a<\/strong>https:\/\/www.techmatrix.co.jp\/en\/<\/strong><\/a><\/strong>
TechMatrix (TSE Prime: 3762) is an IT solution provider supporting its customers to transform their business models and strengthen their competitiveness. It provides 3 businesses; “Information Infrastructure business” that provides the integration of cutting-edge information infrastructure technology, “Medical Systems business” that aims to create a medical environment that connects patients and doctors, families and communities, and “Application Service business”, which solves customer problems by providing applications that implement our know-hows. In the contact center field, we provide the contact center CRM system\/FAQ knowledge system named \u201cFastSeries\u201d, which boasts top-class installation users in Japan.
Click here for more details on FastSeries \u21d2 https:\/\/fastseries.jp\/en\/<\/a> , https:\/\/fastseries.asia\/<\/a><\/p>\n\n\n\n
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Contact Information<\/strong><\/p>\n\n\n\n
Intumit Inc.
E-mail\uff1asales@intumit.com<\/a>
TEL\uff1a+886-2-2912-2100<\/p>\n\n\n\n
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Intumit\u3001\u30d9\u30eb\u30b7\u30b9\u30c6\u30e024\u3001\u30c6\u30af\u30de\u30c8\u30ea\u30c3\u30af\u30b9\u30013\u793e\u5171\u540c\u3067\u53f0\u6e7e\u5e02\u5834\u5411\u3051\u9867\u5ba2\u5206\u6790\u30fb\u6d3b\u7528\u30b5\u30fc\u30d3\u30b9\u300cCRM Next\u300d\u63d0\u4f9b\u958b\u59cb<\/strong><\/h2>\n\n\n\n
\uff5e\u9867\u5ba2\u30a4\u30f3\u30b5\u30a4\u30c8\u60c5\u5831\u3092\u6d3b\u7528\u3057\u305f1 to 1\u306e\u9867\u5ba2\u5fdc\u5bfe\u3092\u4e00\u6c17\u901a\u8cab\u3067\u5b9f\u73fe\uff5e<\/strong><\/p>\n\n\n\n
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\u30d9\u30eb\u30b7\u30b9\u30c6\u30e024\u306b\u3064\u3044\u3066\u3000\u4f01\u696dURL\uff1a<\/strong>https:\/\/www.bell24.co.jp\/<\/strong><\/a>
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Intumit\u306b\u3064\u3044\u3066\u3000\u4f01\u696dURL\uff1ahttps:\/\/www2.intumit.com\/ja\/<\/a><\/strong>
1999\u5e74\u306b\u53f0\u6e7e\u3067\u8a2d\u7acb\u4ee5\u6765\u3001\u69d8\u3005\u306a\u696d\u754c\u306b\u304a\u3044\u3066600\u793e\u4ee5\u4e0a\u306e\u56fd\u5185\u5916\u304a\u5ba2\u69d8\u306b\u81ea\u7136\u8a00\u8a9e\u51e6\u7406\u3001\u30c7\u30a3\u30fc\u30d7\u30e9\u30fc\u30cb\u30f3\u30b0\u3001\u6a5f\u68b0\u5b66\u7fd2\u306a\u3069\u306e\u30b3\u30a2\u6280\u8853\u3092\u4e2d\u5fc3\u3068\u3057\u305f\u6700\u5148\u7aef\u306e\u5bfe\u8a71\u578bAI\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u5c55\u958b\u3057\u3066\u53c2\u308a\u307e\u3057\u305f\u30022021\u5e742\u6708\u306b\u306f\u53f0\u6e7e\u306e\u682a\u5f0f\u5e02\u5834\u306b\u4e0a\u5834\u3001\u30b7\u30a2\u30c8\u30eb\u30fb\u6771\u4eac\u30fb\u5317\u4eac\u306b\u3082\u62e0\u70b9\u3092\u6301\u3061\u3001\u67d4\u8edf\u6027\u3068\u52b9\u7387\u6027\u306b\u512a\u308c\u305f\u30a2\u30b8\u30e3\u30a4\u30eb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u958b\u767a\u624b\u6cd5\u306b\u3088\u308a\u3001\u56fd\u969b\u7684\u306b\u3082\u9ad8\u3044\u7af6\u4e89\u529b\u3068\u958b\u767a\u529b\u3067\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002
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\u30c6\u30af\u30de\u30c8\u30ea\u30c3\u30af\u30b9\u306b\u3064\u3044\u3066\u3000\u4f01\u696dURL\uff1a<\/strong><\/strong>https:\/\/www.techmatrix.co.jp\/<\/strong><\/a>
\u30c6\u30af\u30de\u30c8\u30ea\u30c3\u30af\u30b9\uff08\u6771\u8a3c\u30d7\u30e9\u30a4\u30e0\uff1a3762\uff09\u306f\u3001\u30af\u30e9\u30a6\u30c9\u30b3\u30f3\u30d4\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u6642\u4ee3\u306b\u6280\u8853\u9769\u65b0\u3092\u3082\u305f\u3089\u3059\u60c5\u5831\u57fa\u76e4\u6280\u8853\u306e\u30a4\u30f3\u30c6\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3059\u308b\u300c\u60c5\u5831\u57fa\u76e4\u4e8b\u696d\u300d\u3068\u3001\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u6280\u8853\u3092\u99c6\u4f7f\u3057\u9867\u5ba2\u306e\u62b1\u3048\u308b\u554f\u984c\u9818\u57df\u306b\u304a\u3051\u308b\u30d9\u30b9\u30c8\u30d7\u30e9\u30af\u30c6\u30a3\u30b9\u3092\u5b9f\u88c5\u3057\u305f\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u63d0\u4f9b\u3092\u884c\u306a\u3046\u300c\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u30fb\u30b5\u30fc\u30d3\u30b9\u4e8b\u696d\u300d\u3092\u63d0\u4f9b\u3057\u3066\u304a\u308a\u307e\u3059\u3002\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u5206\u91ce\u3067\u306f\u3001\u65e5\u672c\u56fd\u5185\u30c8\u30c3\u30d7\u30af\u30e9\u30b9\u306e\u5c0e\u5165\u5b9f\u7e3e\u3092\u8a87\u308bCRM\uff0fFAQ\u30ca\u30ec\u30c3\u30b8\u30d1\u30c3\u30b1\u30fc\u30b8FastSeries\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fcCRM\u30b7\u30b9\u30c6\u30e0\u300cFastHelp5\u300d\u306f\u300c\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u304b\u3089\u30d3\u30b8\u30cd\u30b9\u3092\u5f37\u304f\u3059\u308b\u300d\u3092\u30ad\u30fc\u30b3\u30f3\u30bb\u30d7\u30c8\u306b\u3001\u30c6\u30af\u30de\u30c8\u30ea\u30c3\u30af\u30b9\u304c\u7d0420\u5e74\u306b\u6e21\u3063\u3066\u7a4d\u307f\u91cd\u306d\u3066\u304d\u305f\u7d4c\u9a13\u30fb\u30ce\u30a6\u30cf\u30a6\u30fb\u6280\u8853\u306e\u5168\u3066\u3092\u3064\u304e\u8fbc\u3093\u3060CRM\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002FastSeries\u3001\u53ca\u3073\u3001FastHelp5\u306e\u8a73\u7d30\u306f\u3053\u3061\u3089\u304b\u3089\u21d2 https:\/\/fastseries.jp\/product\/crm\/fasthelp5\/<\/a><\/p>\n\n\n\n
\u672c\u6587\u4e2d\u306b\u8a18\u8f09\u3055\u308c\u3066\u3044\u308b\u4f1a\u793e\u540d\u3001\u88fd\u54c1\u540d\u306f\u3001\u5404\u793e\u306e\u767b\u9332\u5546\u6a19\u307e\u305f\u306f\u5546\u6a19\u3067\u3059\u3002<\/p>\n\n\n\n
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\u672c\u4ef6\u306b\u95a2\u3059\u308b\u304a\u554f\u3044\u5408\u308f\u305b<\/strong><\/p>\n\n\n\n
Intumit\u80a1\u4efd\u6709\u9650\u516c\u53f8
E-mail\uff1asales@intumit.com<\/a> \/ TEL\uff1a+886-2-2912-2100<\/p>\n\n\n\n
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Intumit\u3001BELLSYSTEM24\u3001TechMatrix \u651c\u624b\u5408\u4f5c\u904b\u7528\u300cCRM Next\u300d\u70ba\u53f0\u7063\u5e02\u5834\u63d0\u4f9b\u5ba2\u6236\u6d1e\u5bdf\u5206\u6790\u884c\u92b7\u670d\u52d9<\/strong><\/h2>\n\n\n\n
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\u5ba2\u6236\u670d\u52d9\u4e2d\u5fc3\u9577\u671f\u670d\u52d9\u7d42\u7aef\u6d88\u8cbb\u8005\uff0c\u7d2f\u7a4d\u4e86\u9f90\u5927\u7684\u5c0d\u8a71\u5f0f\u9867\u5ba2\u4e92\u52d5\u8cc7\u6599\uff0c\u900f\u904e\u6709\u6548\u7684\u6316\u6398\u8207\u5206\u6790\uff0c\u300cCRM Next\u300d\u53ef\u4ee5\u6e96\u78ba\u5730\u5224\u65b7\u6bcf\u4f4d\u9867\u5ba2\u7684\u884c\u70ba\u8207\u559c\u597d\uff0c\u9032\u800c\u70ba\u6bcf\u4f4d\u9867\u5ba2\u63d0\u4f9b\u6700\u9069\u5207\u7684\u4e00\u5c0d\u4e00\u500b\u4eba\u5316\u670d\u52d9\u9ad4\u9a57\uff0c\u5f9e\u800c\u63d0\u9ad8\u5ba2\u6236\u6eff\u610f\u5ea6\u548c\u5fe0\u8aa0\u5ea6\uff0c\u8207\u50c5\u50c5\u4f7f\u7528\u50b3\u7d71\u7684\u5ba2\u6236\u5c6c\u6027\uff08\u5982\u6027\u5225\u3001\u5e74\u9f61\u2026\u7b49\uff09\u4f86\u898f\u5283\u884c\u92b7\u6d3b\u52d5\u76f8\u6bd4\uff0c\u5c07\u80fd\u5920\u6709\u6548\u5730\u63d0\u9ad8\u884c\u92b7\u6d3b\u52d5\u7684\u7cbe\u6e96\u6027\uff0c\u9032\u800c\u63d0\u5347\u9867\u5ba2\u751f\u547d\u9031\u671f\u50f9\u503c\uff08Customer Life Time Value\uff09\u3002<\/p>\n\n\n\n
*\uff1a\u9867\u5ba2\u751f\u547d\u9031\u671f\u50f9\u503c\uff08Customer Life Time Value\uff09\uff1a\u9867\u5ba2\u5728\u4e00\u751f\u4e2d\u6295\u5165\u7522\u54c1\u6216\u670d\u52d9\u7684\u82b1\u8cbb\u7e3d\u984d\u3002<\/p>\n\n\n\n
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\u25a0\u80cc\u666f\uff0f\u76ee\u7684<\/strong><\/p>\n\n\n\n
\u904e\u53bb\uff0c\u884c\u92b7\u8207\u5ba2\u670d\u901a\u5e38\u5c6c\u65bc\u4f01\u696d\u7684\u4e0d\u540c\u90e8\u9580\u8077\u638c\uff0c\u800c\u884c\u92b7\u90e8\u9580\u5728\u672a\u80fd\u96a8\u6642\u638c\u63e1\u9867\u5ba2\u670d\u52d9\u4e92\u52d5\u7684\u8cc7\u8a0a\u4e0b\uff0c\u50c5\u80fd\u900f\u904e\u50b3\u7d71\u5e74\u9f61\u3001\u6027\u5225\u6216\u6d88\u8cbb\u7d00\u9304\u7b49\u4e00\u822c\u5ba2\u6236\u5c6c\u6027\u4f86\u8a2d\u5b9a\u884c\u92b7\u6d3b\u52d5\uff0c\u4f46\u5176\u6709\u6548\u6027\u96e3\u4ee5\u5927\u5e45\u63d0\u5347\u3002\u53e6\u5916\uff0c\u53d7\u8fd1\u5e74\u65b0\u51a0\u75ab\u60c5\u7684\u5f71\u97ff\uff0c\u6d88\u8cbb\u8005\u7684\u8cfc\u8cb7\u884c\u70ba\u6a21\u5f0f\u6709\u4e86\u986f\u8457\u7684\u8f49\u8b8a\uff0c\u4f01\u696d\u8feb\u5207\u5730\u9700\u8981\u5275\u65b0\u7684\u65b9\u6cd5\uff0c\u4ee5\u4fbf\u66f4\u5373\u6642\u3001\u66f4\u6df1\u5165\u5730\u4e86\u89e3\u7d42\u7aef\u9867\u5ba2\u7684\u9700\u6c42\u3002\u5f9e\u800c\u5efa\u7acb\u65b0\u7684\u884c\u92b7\u65b9\u6cd5\uff0c\u4ee5\u5be6\u73fe\u66f4\u6709\u6548\u5730\u4e00\u5c0d\u4e00\u500b\u4eba\u5316\u884c\u92b7\u3002<\/p>\n\n\n\n
\u70ba\u4e86\u89e3\u6c7a\u9019\u4e9b\u554f\u984c\uff0cBELLSYSTEM24\u3001Intumit\u3001TechMatrix\u4e09\u5bb6\u4f01\u696d\u5c07\u7531\u5ba2\u670d\u4e2d\u5fc3\u51fa\u767c\uff0c\u958b\u767c\u4e86\u5d84\u65b0\u7684\u884c\u92b7\u670d\u52d9\u300cCRM Next\u300d\uff0c\u900f\u904e\u793e\u7fa4\u7db2\u7ad9\u3001\u804a\u5929\u8edf\u9ad4\u3001\u96fb\u8a71\u7b49\u591a\u7a2e\u6e20\u9053\u8207\u7d42\u7aef\u6d88\u8cbb\u8005\u4e92\u52d5\uff0c\u53ef\u4ee5\u5ee3\u6cdb\u4e14\u6df1\u5165\u7684\u6536\u96c6\u9867\u5ba2\u6d1e\u5bdf\u8cc7\u6599\uff0c\u4e26\u900f\u904e\u9032\u4e00\u6b65\u5206\u6790\u9867\u5ba2\u6d1e\u5bdf\u8cc7\u6599\u4f86\u898f\u5283\u884c\u92b7\u7684\u5167\u5bb9\u8207\u76ee\u6a19\u53d7\u773e\uff0c\u63d0\u5347\u500b\u4eba\u5316\u63a8\u64ad\u884c\u92b7\u5167\u5bb9\u7684\u6e96\u78ba\u6027\u3002<\/p>\n\n\n\n
BELLSYSTEM24\u5728\u65e5\u672c\u7d2f\u7a4d\u4e86\u8d85\u904e\u5343\u5bb6\u5ba2\u6236\u7684\u5ba2\u6236\u670d\u52d9\u4e2d\u5fc3\u59d4\u5916\u904b\u71df\u7d93\u9a57\uff0c\u57282020\u5e74\u6b63\u5f0f\u6210\u7acb\u53f0\u7063\u5206\u516c\u53f8\uff08\u65e5\u5546\u9234\u83ef\u80a1\u4efd\u6709\u9650\u516c\u53f8\uff09\uff0c\u958b\u59cb\u7a4d\u6975\u7814\u7a76\u672c\u571f\u5e02\u5834\u7684\u7279\u6027\u4e26\u63d0\u4f9b\u672c\u571f\u4f01\u696d\u5ba2\u670d\u59d4\u5916\u670d\u52d9\uff1bIntumit\u6df1\u8015\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u6280\u8853\u8d85\u904e20\u5e74\uff0c\u5728\u4f01\u696d\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u670d\u52d9\u8207\u667a\u80fd\u5ba2\u670d\u5e02\u5834\u5c45\u65bc\u9818\u5148\u7684\u5730\u4f4d\uff1bTechMatrix\u63d0\u4f9b\u5ba2\u670d\u4e2d\u5fc3\u5c08\u5c6c\u7684CRM\u8207FAQ\u7cfb\u7d71\uff0c\u53ef\u4ee5\u6709\u6548\u96c6\u4e2d\u7ba1\u7406\u548c\u5206\u6790\u7d42\u7aef\u6d88\u8cbb\u8005\u4e92\u52d5\u8cc7\u6599\u3002\u9019\u6b21\u7d50\u5408\u4e09\u5bb6\u696d\u8005\u7684\u512a\u52e2\uff0c\u5168\u65b0\u7684\u5ba2\u6236\u670d\u52d9\u4e2d\u5fc3\u89e3\u6c7a\u65b9\u6848\u300cCRM Next\u300d\u61c9\u904b\u800c\u751f\uff0c\u5c07\u80fd\u5354\u52a9\u4f01\u696d\u7d50\u5408\u884c\u92b7\u8207\u5ba2\u670d\uff0c\u5be6\u73fe\u65b0\u4e00\u4ee3\u7684\u5168\u65b9\u4f4d\u5c0d\u8a71\u5f0f\u5546\u52d9\u884c\u92b7\u3002<\/p>\n\n\n\n
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\u25a0\u670d\u52d9\u6982\u8981<\/strong><\/p>\n\n\n\n
BELLSYSTEM24\u8207Intumit\u3001TechMatrix\u5408\u4f5c\u958b\u767c\u7684\u300cCRM Next\u300d\uff0c\u672a\u4f86\u5c07\u7531BELLSYSTEM24\u7d50\u5408\u5176\u5ba2\u6236\u670d\u52d9\u59d4\u5916\u696d\u52d9\u9032\u884c\u63a8\u5ee3\uff0c\u4e26\u63d0\u4f9b\u5177\u9ad4\u5c0e\u5165\u5be6\u65bd\u8207\u76f8\u95dc\u6d41\u7a0b\u898f\u5283\u670d\u52d9\u3002\u672c\u670d\u52d9\u900f\u904e\u8207\u9867\u5ba2\u7684\u4e92\u52d5\u5c0d\u8a71\uff0c\u5c07\u80fd\u6709\u6548\u8490\u96c6\u8a72\u9867\u5ba2\u7684\u8208\u8da3\u504f\u597d\u3001\u5bb6\u5ead\u6210\u54e1\u3001\u4ee5\u53ca\u7fd2\u6163\u5982\u4f55\u5ea6\u904e\u5468\u672b\u5047\u65e5\u7b49\u57fa\u672c\u5c6c\u6027\uff0c\u9032\u800c\u5f62\u6210\u4e00\u500b\u64c1\u6709\u7b2c\u4e00\u624b\u5ba2\u6236\u6d1e\u5bdf\u60c5\u5831\u7684\u5ba2\u6236\u8cc7\u6599\u5e73\u53f0\uff08Customer Data Platform\uff09\u3002\u5f8c\u7e8c\u53ef\u4f9b\u884c\u92b7\u90e8\u9580\u898f\u5283\u63a8\u5ee3\u6d3b\u52d5\u8207\u76ee\u6a19\u53d7\u773e\uff0c\u900f\u904e\u5229\u7528LINE\u3001Facebook\u7b49\u4e92\u52d5\u6e20\u9053\uff0c\u7cbe\u6e96\u5730\u63a8\u9001\u6d3b\u52d5\u901a\u77e5\u6216\u512a\u60e0\u5238\u7b49\uff0c\u5be6\u73fe\u771f\u6b63\u7b26\u5408\u5ba2\u6236\u559c\u597d\u7684\u4e00\u5c0d\u4e00\u500b\u4eba\u5316\u884c\u92b7\u3002<\/p>\n\n\n\n
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$\"\"$ <\/figure><\/div>\n\n\n
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\u25a0\u672a\u4f86\u5c55\u671b<\/strong><\/p>\n\n\n\n
\u900f\u904e\u6574\u5408\u4e09\u5bb6\u516c\u53f8\u7684\u6280\u8853\u548c\u670d\u52d9\u512a\u52e2\uff0c\u300cCRM Next\u300d\u521d\u6b65\u76ee\u6a19\u662f\u52302024\u5e74\u4ee5\u524d\uff0c\u5728\u53f0\u7063\u5e02\u5834\u7d2f\u7a4d\u70ba50\u5bb6\u54c1\u724c\u5ba2\u6236\u63d0\u4f9b\u670d\u52d9\u3002\u672a\u4f86\u6211\u5011\u5c07\u4ee5\u5ba2\u6236\u670d\u52d9\u4e2d\u5fc3\u51fa\u767c\uff0c\u9032\u4e00\u6b65\u5c07\u76f8\u95dc\u670d\u52d9\u5ef6\u4f38\u5230\u6240\u6709\u53ef\u80fd\u7684\u5ba2\u6236\u63a5\u89f8\u9ede\uff08Customer Touchpoint\uff09\uff0c\u9032\u800c\u638c\u63e1\u66f4\u591a\u7b2c\u4e00\u624b\u6d88\u8cbb\u8005\u4e92\u52d5\u60c5\u5831\u8207\u6d1e\u5bdf\u8cc7\u6599\uff0c\u4ee5\u5275\u9020\u66f4\u591a\u5d84\u65b0\u7684\u53ef\u80fd\u5546\u6a5f\uff0c\u4e26\u63a8\u5c55\u5230\u5305\u542b\u65e5\u672c\u7684\u5176\u4ed6\u4e9e\u6d32\u570b\u5bb6\u3002<\/p>\n\n\n\n
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\u95dc\u65bcIntumit\u3000\u4f01\u696dURL\uff1a<\/strong>https:\/\/www2.intumit.com\/zh\/<\/a><\/strong>
Intumit\uff08TPEX:7547\uff09\u6210\u7acb\u65bc1999\u5e74\uff0cIntumit\u5c08\u6ce8\u6df1\u8015\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u6167\u6280\u8853\uff0c\u57fa\u65bc\u5148\u9032\u7684\u5c0d\u8a71\u5f0fAI\u6280\u8853\u548c\u8c50\u5bcc\u7684\u6578\u4f4d\u8f49\u578b\u670d\u52d9\u7d93\u9a57\uff0cIntumit\u6301\u7e8c\u5354\u52a9\u4f01\u696d\u5f37\u5316\u9867\u5ba2\u4e92\u52d5\u6216\u63d0\u5347\u54e1\u5de5\u751f\u7522\u529b\uff0c\u5728\u4e9e\u6d32\u5e02\u5834\u5df2\u5354\u52a9600\u591a\u5bb6\u5ba2\u6236\u904b\u7528\u5c0d\u8a71\u5f0fAI\u9032\u884c\u6578\u4f4d\u8f49\u578b\uff0c\u4e26\u7a4d\u6975\u64c1\u62b1\u5168\u7403\u96f2\u7aef\u751f\u614b\u7cfb\u7d71\uff0c\u5c07\u5c0d\u8a71\u5f0f\u4eba\u5de5\u667a\u80fd\u670d\u52d9\u62d3\u5c55\u81f3\u570b\u969b\u5e02\u5834\u3002\u76ee\u524dIntumit\u5728\u6771\u4eac\u3001\u5317\u4eac\u3001\u897f\u96c5\u5716\u8a2d\u6709\u64da\u9ede\uff0c2021\u5e742\u6708\uff0cIntumit\u5728\u53f0\u7063\u9806\u5229\u767b\u9304\u8208\u6ac3\u5e02\u5834\uff0c\u76ee\u524d\u6b63\u901a\u904e\u8207\u5168\u7403\u5925\u4f34\u7684\u5408\u4f5c\u62d3\u5c55\u570b\u969b\u5e02\u5834\u4e26\u8ffd\u6c42\u6c38\u7e8c\u6210\u9577\u3002<\/p>\n\n\n\n
\u95dc\u65bcBELLSYSTEM24\u3000\u4f01\u696dURL\uff1ahttps:\/\/www.bell24.co.jp\/<\/a><\/strong>
\u95dc\u65bc\u65e5\u5546\u9234\u83ef\u80a1\u4efd\u6709\u9650\u516c\u53f8\u3000\u4f01\u696dURL\uff1ahttps:\/\/www.bell24-linghua.com\/tw\/<\/strong><\/a><\/strong>
BELLSYSTEM24\u5728\u65e5\u672c\u5168\u570b\u64c1\u6709\u8d85\u904e3\u842c\u540d\u54e1\u5de5\uff0c\u81ea1982\u5e74\u958b\u59cb\u65e5\u672c\u9996\u500b\u5168\u9762\u7684\u5ba2\u6236\u670d\u52d9\u4e2d\u5fc3\u59d4\u5916\u696d\u52d9\uff0c\u4f5c\u70ba\u4f01\u696d\u8207\u6d88\u8cbb\u8005\u4e4b\u9593\u7684\u806f\u7d61\u6a4b\u6a11\uff0c\u63d0\u4f9b\u5404\u7a2e\u512a\u8cea\u670d\u52d9\u3002\u6839\u64daBELLSYSTEM24\u300e\u4e2d\u671f\u7d93\u71df\u8a08\u52832022\u300f\uff0c\u5728\u65e2\u6709\u4e3b\u8981\u696d\u52d9\u4e0b\u65bc2020\u5e74\u5c07\u5728\u5b85\u5ba2\u670d\u4e2d\u5fc3\u64f4\u5927\u52304000\u5e2d\u6b21\uff0c\u4e26\u4e14\u7a4d\u6975\u63a8\u52d5\u5305\u542b\u6578\u64da\u6d3b\u7528\u5728\u5167\u7684\u6578\u4f4d\u8f49\u578b\u670d\u52d9\uff0c\u6301\u7e8c\u52a0\u5f37\u7570\u696d\u5408\u4f5c\u6230\u7565\u7d50\u76df\u3002
\u4f5c\u70ba\u5ba2\u6236\u670d\u52d9\u884c\u696d\u4e4b\u9818\u5c0e\u8005\uff0cBELLSYSTEM24\u672a\u4f86\u5c07\u7d50\u5408\u300c\u4eba\u300d\u8207\u300c\u79d1\u6280\u300d\u7684\u529b\u91cf\uff0c\u6301\u7e8c\u958b\u767c\u548c\u63d0\u4f9b\u5404\u7a2e\u5275\u65b0\u89e3\u6c7a\u65b9\u6848\uff0c\u5be6\u73fe\u672c\u516c\u53f8\u300c\u4ee5\u5275\u65b0\u548c\u6e9d\u901a\u5be6\u73fe\u652f\u6301\u793e\u6703\u7e41\u69ae\u300d\u7684\u4f7f\u547d\u3002<\/p>\n\n\n\n
\u95dc\u65bcTechMatrix\u3000\u4f01\u696dURL\uff1a<\/strong>https:\/\/www.techmatrix.co.jp\/<\/a><\/strong><\/strong>
TechMatrix\uff08TSE:3762\uff09\u662f\u4e00\u5bb6IT\u89e3\u6c7a\u65b9\u6848\u5ee0\u5546\uff0c\u5354\u52a9\u4f01\u696d\u5ba2\u6236\u8f49\u8b8a\u5546\u696d\u6a21\u5f0f\u4e26\u589e\u5f37\u7af6\u722d\u529b\u3002\u4e3b\u8981\u63d0\u4f9b3\u985e\u578b\u696d\u52d9\uff0c\u5305\u62ec\u63d0\u4f9b\u5c16\u7aefIT\u57fa\u790e\u8a2d\u65bd\u6280\u8853\u6574\u5408\u201cIT\u57fa\u790e\u8a2d\u65bd\u696d\u52d9\u201d\uff0c\u4ee5\u53ca\u4ee5\u5275\u5efa\u9023\u63a5\u60a3\u8005\u548c\u91ab\u751f\u3001\u5bb6\u5ead\u548c\u793e\u5340\u7684\u91ab\u7642\u74b0\u5883\u70ba\u76ee\u6a19\u7684\u201c\u91ab\u7642\u7cfb\u7d71\u696d\u52d9\u201d\uff0c\u4ee5\u53ca\u540d\u70ba\u201cFastSeries\u201d\u7684\u5ba2\u6236\u670d\u52d9\u4e2d\u5fc3CRM\/FAQ\u61c9\u7528\u670d\u52d9\u696d\u52d9\uff0c\u5728\u65e5\u672c\u5e02\u5834\u64c1\u6709\u65e5\u672c\u9818\u5148\u7684\u7528\u6236\u6578\u3002\u6709\u95dcFastSeries\u7684\u8a73\u7d30\u8cc7\u8a0a\uff0c\u8acb\u53c3\u8003\u21d2 https:\/\/fastseries.jp\/product\/crm\/fasthelp5\/<\/a><\/p>\n\n\n\n
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\u95dc\u65bc\u672c\u6848\u7684\u806f\u7d61\u6d3d\u8a62<\/strong><\/strong><\/p>\n\n\n\n
Intumit Inc.
E-mail\uff1asales@intumit.com<\/a>
TEL\uff1a+886-2-2912-2100<\/p>\n\n\n\n
<\/div>\n","protected":false},"excerpt":{"rendered":"
Click here for: \u4e2d\u6587\u7248 . \u65e5\u672c\u8a9e\u7248 ~1-to-1 Customer Service using Customer Insight Information~ Intumit, Inc.(Head Office: New Taipei City, Taiwan, CEO: JD Chiou, hereinafter “Intumit”), a Taiwanese company, conducts Research and Development of cutting-edge AI (Artificial Intelligence) platforms as its core business, BELLSYSTEM24,Inc. (Headquarters: Minato Ward, Tokyo; Representative Director, President, CEO: Shunsuke Noda; hereinafter, \u201cBELLSYSTEM24\u201d) […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[71],"tags":[],"post_folder":[],"class_list":["post-10877","post","type-post","status-publish","format-standard","hentry","category-pressrelease"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www2.intumit.com\/wp-json\/wp\/v2\/posts\/10877","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www2.intumit.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www2.intumit.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www2.intumit.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www2.intumit.com\/wp-json\/wp\/v2\/comments?post=10877"}],"version-history":[{"count":28,"href":"https:\/\/www2.intumit.com\/wp-json\/wp\/v2\/posts\/10877\/revisions"}],"predecessor-version":[{"id":13979,"href":"https:\/\/www2.intumit.com\/wp-json\/wp\/v2\/posts\/10877\/revisions\/13979"}],"wp:attachment":[{"href":"https:\/\/www2.intumit.com\/wp-json\/wp\/v2\/media?parent=10877"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www2.intumit.com\/wp-json\/wp\/v2\/categories?post=10877"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www2.intumit.com\/wp-json\/wp\/v2\/tags?post=10877"},{"taxonomy":"post_folder","embeddable":true,"href":"https:\/\/www2.intumit.com\/wp-json\/wp\/v2\/post_folder?post=10877"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}